Head to the desktop site for the details of our Planet Positive Products
What is Lacto-Magic?
Lacto-magic is what we like to call Lacto-fermentation.
Lacto-Fermentation is a specific type of fermentation that uses lactic-acid-producing bacteria to preserve food. Lactic acid is produced upon the breakdown of sugar in an oxygen-free environment. Lactic-acid-producing bacteria (lactobacillus) break down the sugars in food to form lactic acid. Producing deliciously funky products.
Why is my product fizzy?
The fizz is produced by microorganisms during fermentation, consuming sugar and creating C02. Most of this happens in the first 30 days before it is packaged, but it will continue, slowly, for some time afterwards. When under pressure the C02 builds up and makes bubbles which are released when you open the jar. This is totally fine and shows that the product is still ALIVE! However, too much pressure can make a mess when opening so keep the product refrigerated to slow the fermentation.
Are fermented foods good for you?
Short answer: Yes!
Long answer: There is an almost endless supply of anecdotal evidence in support of probiotics and fermented foods and a solid amount of science to back it up. We are neither doctors nor scientists so we'll leave that up to them, but here is a link to a Journal that discusses some the benefits of probiotics: https://sfamjournals.onlinelibrary.wiley.com/doi/full/10.111/j.1365-2672.2006.02963.x
When will X product be available?
We always want our products to be seasonally appropriate, so if an ingredient is unavailable you may have to wait until next year. That means if you find something you really like you may want to stock up!
We also love to experiment so there will be one offs that aren't repeated. If there is enough demand we could bring back an old favorite.
Want to be in the know on upcoming flavours & new products follow us on Instagram & Facebook ediblealchemyau
How long will a product last after opening?
As long as the product is kept refrigerated it will last open as long as the use by states. We also recommend using clean utensils when serving as contamination can alter the balance
What are the details of the Planet Positive products used by Edible Alchemy?
Company - Aussie mason Jars
Hot water bath safe
Pressure canning safe
We accept returns of these jars
Company – pack my product
Shipped to us in recycled cardboard, with biodegradable void fill.
Some plastic is used in shipping
Shipping & Returns
Order Processing Time
Our items are shipped within 1-3 days. All orders placed during the weekend or on a public holiday will be sent on Monday or on the next business day.
We ship Express or Parcel Post* with Australia Post, you will be asked to select a shipping method at checkout
*Live ferments must be sent with Express post
This shipping policy applies to customers that make a purchase at Edible Alchemy. If you have any questions, please contact us at firstname.lastname@example.org
*Help us respond faster by having “SHIPPING” in the subject line
Ordering Live Ferments
Our Live Ferment range is full of activity, so as soon as it arrives to you, in needs to be refrigerated. Due to all that activity, we must ship our live ferments Express Post to ensure the integrity of the product
All orders that include Live Ferments are shipped MONDAY, TUESDAY & WEDNESDAY (by 2pm). This is to prevent your order being stuck somewhere over the weekend.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the Australia Post website.
Thank you for purchasing products at Edible Alchemy! For items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must unopened with the tamper seal intact and in its original condition.
If anything is unclear or you have more questions feel free to contact us at email@example.com *Help us respond faster by having “REFUND” in the subject line
What is post consumer waste?
Paper & card from items such as juice containers, that have been used, recycled & made usable again
What is FSC certified
FSC certification ensures that products come from responsibly managed forests that provide environmental, social & economic benefits. The FSC Principles & Criteria provide a foundation for all forest management
Company – Print together
100% post consumer box board
Only print on recycled paper
Printed with renewable energy
Shipped plastic free
Soy based inks
Company – Woodruff & Co
Vegetable based adhesive (from potato starch)
FSC certified paper
Shipped plastic free
Small business – Mornington peninsula
Company – Signet
Family owned Australian business since 1968
Honeycomb wrap & tissue
Newswrap sheets, 30% post consumer